Where to Start
It all starts with a referral. You or your child’s physician can send referrals to us by phone, fax or via the contact form here on our site. Within 48 business hours, our Care and Benefits Coordinators will respond to record the patient’s health and insurance information.
During the intake process, one of our coordinators will verify your child’s insurance benefits and discuss them to ensure you understand the benefits covered. Once you are comfortable and confirm the next steps, our team works to obtain pre-authorization for the diagnostic and/or therapeutic evaluation.
Most diagnostic assessments for autism do not require insurance authorization. If a diagnosis is already in place for your child, we can arrange authorizations for ABA therapy, occupational and/or speech therapy. Once completed, we submit them to the physician and insurance to get authorization for the recommended amount of hours.
From there, onboarding managers can work with you to schedule a start date for services. Our team really makes it as simple as that!